Policyholder Service Guidance

LIC Policy Service & Forms

Find the right service, understand the process and documents, and access practical guidance before submitting your request to LIC.

Guides by Ali Asgar · LIC Insurance Agent & Mutual Fund Distributor · Last reviewed September 2026

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✓ Plain-language guidance ✓ Service-specific resources ✓ Enquiry saved before WhatsApp

This is an informational service provided by Ali Asgar. This website is not the official website of Life Insurance Corporation of India (LIC). Policy servicing requests are processed by LIC.

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Ali Asgar
Ali Asgar Explains

Understand before you submit.

Policy servicing can involve forms, documents and decisions that are difficult to understand from a PDF alone. These guides are designed to explain the practical purpose, process and common points to check before submitting a request to LIC.

Short educational videos will also be added to important service guides where a visual explanation can make the process clearer.

LIC Insurance Agent Mutual Fund Distributor Practical servicing guidance
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Still not sure what to do?

Tell me what you need help with. Your enquiry will first be saved in our service system, then you can continue the conversation on WhatsApp.

Policy servicing requests are ultimately submitted to and processed by LIC. This website provides guidance and assistance; it does not approve or process LIC requests.

🔒 Please do not enter or send Aadhaar numbers, PAN numbers, bank account details, OTPs or passwords in this form. Privacy Policy

Policy Servicing

LIC policy servicing after you buy a policy

Buying a life insurance policy is only the beginning of the policyholder journey. During the life of a policy, you may need to update nomination or contact information, change bank details, revive a lapsed policy, apply for an eligible policy loan, understand surrender, prepare for maturity or complete a claim-related process.

The purpose of this LIC Policy Service & Forms Hub is to help you identify the relevant service and understand what to check before approaching LIC or your servicing branch.

Why use a service-specific guide?

Requirements can differ depending on the service, policy status, policy terms and the circumstances of the request. For this reason, detailed document lists and form guidance are provided on individual service pages rather than using one generic checklist for every situation.

Always verify current requirements

Forms, procedures and servicing requirements can change. Before submitting a request, verify the latest requirements through LIC's official channels or the relevant servicing branch.

Frequently Asked Questions

LIC Policy Service FAQs

Is aliasgar.in the official website of LIC of India?
No. aliasgar.in is not the official website of Life Insurance Corporation of India. This service hub provides educational guidance and assistance. LIC processes policy servicing requests.
Can I change the nominee in my LIC policy?
Nomination-related changes may be possible subject to the applicable policy and LIC requirements. Use the Nominee Change guide to understand the process and check the current requirements before submission.
What is an appointee in a life insurance policy?
An appointee is relevant when a nominee is a minor. The Nominee Change guide includes a dedicated section explaining the role of an appointee and the points that should be checked.
Should I take a policy loan or surrender my policy?
They are different actions. A policy loan, where available and eligible, is borrowing against policy value while the policy continues subject to applicable terms. Surrender ends the policy. Review the applicable policy terms and financial consequences before deciding.
Where should an LIC servicing request be submitted?
The appropriate submission channel can depend on the service and LIC's current process. Individual guides will identify the relevant submission guidance and official source where available.
Can I send my Aadhaar, PAN or bank information through this Hub?
Do not enter sensitive identification, bank details, OTPs or passwords into the assistance form on this Hub. The form is designed only to identify the service for which you need guidance.
What if I don't know which service I need?
Use the Find My Service tool above. It asks a small number of practical questions and points you toward the most relevant service. If you are still unsure, submit the assistance form and then continue on WhatsApp.
Source & Verification Policy

Verify before submitting a servicing request

Guides on this Hub are prepared by Ali Asgar using practical policy-servicing experience and relevant source information. Forms, procedures and requirements may change over time.

Before submitting any request, confirm the latest requirements through LIC's official website, official customer-service channels or the relevant LIC servicing branch.

Each detailed service guide is intended to show its relevant source information and review date where applicable.

Guides by Ali Asgar — LIC Insurance Agent & Mutual Fund Distributor. This is not the official website of Life Insurance Corporation of India. Policy servicing requests, acceptance, approval and processing are handled by LIC.